EXPERIENCE

What to Expect

Discover the magical world of elves, where you'll lend a hand in the bustling Toy Workshop, share warm moments with Mother Christmas in her storybook cabin, and uncover a world of magical surprises.

1
.
Invitation

Your invitation is packed, sealed and sent directly from the North Pole

Father Christmas has sent personalised invitations to his very special guests to visit him in person in The North Pole! Look at for his letter in the post. It's just for you!

Book your ticket
2
.
Liverpool Victoria Station

Enter the North Pole Departures Lounge and collect your tickets

Our magical departure point for the North Pole is "Liverpool Victoria Station" which exists only in our wonderous world. The "Snowtrail Express" awaits as it's conductor, the master of movement "Chuggins" prepares us for our departure. All aboard!

Jump onboard
3
.
Town Hall

You've arrived!

From the moment you arrive at the North Pole you'll know you're in for a festive treat! You'll be greeted by Ivor, the esteemed Mayor of the North Pole as he introudces you to the enchanting Princess Isadora.

Meet Ivor & Princess Isadora
4
.
Elf Workshop

There's work to be done, and rewards to be had!

Join Patch, our master toy maker and his apprentice Coggs in the Elf Workshop. If the toys aren’t ready for Father Christmas there's be trouble for all. Can you lend a helping hand? Put your Elfish skills to the test and take home your very own Teddy friend as a reward for working so hard.

Help Patch & Coggs!
5
.
Mother Christmas' Kitchen

Time for a rest!

After all of that hard work you deserve a treat. Roll up your sleeves and help Mother Christmas and her helpers, Holly and Jolly make Father Christmas’s favourite treat, Gingerbread! Decorate your own sweet treat and tuck in for a festive snack! Then it's time to settle down for a story courtesy of Mother Christmas herself.

Decorate Your Gingerbread Man
6
.
Elf Village

It's time to explore!

Pop down to the North Pole Post Office, Glide on the Ice Rink, Visit the Elven Emporium, Toast some Marshmallows , or grab a bite to eat. It's your time to uncover all of the fun the Elf Village has to offer.

Get Your Skates On
7
.
Father Christmas' Cabin

The moment you've been waiting for

Father Christmas himself awaits by the crackling fireplace, eager to hear all about your Christmas wishes. But first, he must check his trusty naughty and nice list. Check in with Astra, our head Elf at North Pole Cotrol and your very own Elf will escort you to Fahter Christmas' log cabin in the heart of the North Pole Woodland.

Meet Father Christmas
5/5 on Tripadvisor
Tripadvisor 5/5

Absolutely fantastic day! Everyone had the best time from start to finish. So much is included in the price it makes it really great value for money. If you paid for each thing individually like an hour ice skating, build a bear, shows and Santa's grotto it'd cost a fortune but this is all included in the entry price! Best experience ever!

Wow, what a magical way to start Christmas! We went on 1st December and our girls absolutely loved it from start to finish! Father Christmas was amazing. The girls loved making the bears in the workshop and loved listening to the story and decorating gingerbread men with Mrs Christmas. I would totally recommend The North Pole Experience, we enjoyed it so much we will go again next year!

What a wonderful time we all had, such a magical place, Santa and all his helpers were just amazing and so friendly and helpful. We will definitely be back next year. Thankyou for such an incredibly memorable experience! 😊 🎅🏼

Absolutely fantastic day! Everyone had the best time from start to finish. So much is included in the price it makes it really great value for money. If you paid for each thing individually like an hour ice skating, build a bear, shows and Santa's grotto it'd cost a fortune but this is all included in the entry price! Best experience ever!

Thank you soooo much for the most wonderful, magical and memory making experience we have ever had. It’s worth every single penny and my little granddaughters not stopped talking about it since we got back yesterday, she knows now that her Nanna ready is a magical Elf 😉 I’d truly recommend it to anyone and can’t wait to go back next year when my grandsons are a bit older xx

Great experience, little one loved it. The actors were amazing and very attentive. Don't miss writing a letter to santa! The price for what you get was amazing, a toy, making a teddy, visiting santa, ice skating, gingerbread making. Great day out overall.