Tickets

SENsational Session

A Calmer Christmas Experience

Tickets
We believe that the magic of Christmas should be for everyone. That's why we've created our SENsational Sessions, designed to provide a more relaxed and comfortable visit for children with additional needs.

We understand that busy environments, loud noises, and crowds can sometimes be overwhelming, so we've carefully adjusted these sessions to create a gentler, more supportive atmosphere.


What makes our SENsational Sessions special?

  • Smaller Groups: We significantly reduce the number of attendees, creating a quieter and less crowded environment. This allows for more space to move around and reduces sensory overload.
  • Adjusted Performances: Our shows and interactions are adapted to minimise loud or sudden noises, bright flashing lights, and other potentially disruptive elements. We aim for a calmer, more predictable flow.
  • Sensory Considerations: We pay close attention to the sensory environment.
  • Supportive Staff: Our elves are given additional training and are passionate about providing a warm, patient, and understanding welcome to every child.
  • Flexible Approach: Enter or leave any particular element of the experience without worrying you'll disturb other guests, a more understanding experience.


These sessions are ideal for children who may benefit from:

  • A quieter, less stimulating environment.
  • More predictability and structure.
  • Reduced crowds and noise levels.
  • A more relaxed and supportive atmosphere.

Important Information:

Spaces for our SENsational Sessions are limited and must be booked in advance in the same way as our other sessions.

VIP Tickets

Make your Christmas Extra Magical!

◉   Priority Treatment
◉   Front Row Seats for all Shows
◉   Photo with Father Christmas
◉   VIP Welcome Gift

◉   Priority Ice Skating
◉   Complementarity refreshments
◉   Reserved seating
◉   Marshmallow toasting

Book Your Tickets

Explore everything The North Pole Experience has to offer, all included in our General Admission ticket price.

VIP Tickets

Make your Christmas Extra Magical!

◉   Priority Treatment
◉   Front Row Seats for all Shows
◉   Photo with Father Christmas
◉   VIP Welcome Gift

◉   Priority Ice Skating
◉   Complementarity refreshments
◉   Reserved seating
◉   Marshmallow toasting

FAQ's

Practical information for your visit

Find the answers to the most commonly asked questions right here! If there's something not covered, just send us a message from the contact form and we'll reply as soon as possible. Please note: Our elves are very busy in the North Pole, preparing for your arrival and so will only reply to questions NOT already ansewered here.

5/5 on Tripadvisor
Tripadvisor 5/5

Absolutely fantastic day! Everyone had the best time from start to finish. So much is included in the price it makes it really great value for money. If you paid for each thing individually like an hour ice skating, build a bear, shows and Santa's grotto it'd cost a fortune but this is all included in the entry price! Best experience ever!

What a wonderful time we all had, such a magical place, Santa and all his helpers were just amazing and so friendly and helpful. We will definitely be back next year. Thankyou for such an incredibly memorable experience! 😊 🎅🏼

Wow, what a magical way to start Christmas! We went on 1st December and our girls absolutely loved it from start to finish! Father Christmas was amazing. The girls loved making the bears in the workshop and loved listening to the story and decorating gingerbread men with Mrs Christmas. I would totally recommend The North Pole Experience, we enjoyed it so much we will go again next year!

Absolutely fantastic day! Everyone had the best time from start to finish. So much is included in the price it makes it really great value for money. If you paid for each thing individually like an hour ice skating, build a bear, shows and Santa's grotto it'd cost a fortune but this is all included in the entry price! Best experience ever!

Great experience, little one loved it. The actors were amazing and very attentive. Don't miss writing a letter to santa! The price for what you get was amazing, a toy, making a teddy, visiting santa, ice skating, gingerbread making. Great day out overall.

Thank you soooo much for the most wonderful, magical and memory making experience we have ever had. It’s worth every single penny and my little granddaughters not stopped talking about it since we got back yesterday, she knows now that her Nanna ready is a magical Elf 😉 I’d truly recommend it to anyone and can’t wait to go back next year when my grandsons are a bit older xx